Mocowrys Digital Marketplace collects information needed to operate the marketplace, record and process orders, communicate with customers and vendors, prevent fraud, comply with legal obligations and improve the service. This may include contact details, order information, delivery or attendance information, support messages and technical usage data.
We share information only where needed to provide the service, including with the vendor or organiser fulfilling an order, payment providers, delivery partners, Shopify and service providers operating on our behalf. We do not sell personal information.
We retain records only for as long as reasonably needed for operational, legal, tax, dispute and security purposes and use reasonable safeguards to protect them.
Customers may contact Mocowrys at info@mocowrys.com to ask about their personal information or exercise rights available under Kenya's Data Protection Act, subject to lawful record-keeping requirements.