Shopping on Mocowrys
What is Mocowrys?
Mocowrys is a Kenyan digital marketplace that brings products from independent vendors into one customer-friendly storefront.
Who am I buying from?
Each product page names the vendor supplying that product. Mocowrys manages the listing, customer communication, payment confirmation and order coordination.
How are physical products delivered?
Delivery timing and cost depend on the product and destination. The relevant details are confirmed after checkout using the contact information supplied with the order.
How do I receive a digital product?
Access instructions are sent to the email used at checkout after payment verification. Each listing explains the included formats and materials.
Can I return a physical product?
Contact Mocowrys promptly if an item arrives damaged, incorrect or materially different from its listing. Eligibility depends on the product condition, reason for return and applicable consumer rights.
Can a digital product be refunded?
Completed digital orders are generally not refundable after delivery. We will assist if a file is defective, inaccessible or materially different from its description.
How can I sell on Mocowrys?
Email your business and product information through our Sell on Mocowrys page. Vendor applications and product vetting are completed by email.